Representing people who have lost homes and businesses following Sandy has been gut-wrenching. And, I have to say, many of the carriers haven’t made it any easier. I could catalog some of the problems we’ve seen, but that would make this a very long post. Instead, I’d like to focus on one aspect: The use
claims investigation
Insurance claims handling
By Gene Killian on
Posted in Claims Investigation
I’ve been reading Jay Feinman’s excellent book, Delay Deny Defend: Why Insurance Companies Don’t Pay Claims and What You Can Do About It. The book deals with the games insurance companies play in claims handling, especially in the personal lines arena. At one point, Feinman quotes from a great movie I haven’t seen in…